What kind of service you would seek in a Car spa ?

in #hive-1141059 days ago

Vintage Vibe's Review - visited today

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Gone are those days, when we used to clean our own cars, using water sprays at our residence. Anybody remember those fascinating times ? By the time we would complete the task, the appearance would have changed like a garage boy😀. Now we have beautiful spa for our car, and some beautiful names, that sounds like your car is going to have an energy drink.

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Car Wash, Detailing Spa - and look at the name of this new place that I discovered today - Vintage Vibes - but the style and work is modern and new. We worship our vehicle on the occasion of Dussehra or Vijayadashami, and for this reason, we give a fresh look to the vehicles by doing a complete service, with full cleaning. This year, I preferred to go to this new facility Vintage Vibe's as it's nearby, just opened few months back.

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They have set up the ambience very nicely, over a big space, advertising their expert touch. And it's set up at a posh area, so a lot of queue is there, hence I decided to go first early in the morning, at 8 am, but still there were five vehicles waiting before me. I am very specific about time, so when I inquired, I was told, it would be done within an hour. And what kind of service you offer ? Do you have steam cleaning of the engine ? Few years back, I have had a very bad experience of cleaning the engine with water resulting in electrical short-circuit in plucks. Unfortunately, they don't have that service available yet.

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So currently they offer only water cleaning of exteriors and vacuum cleaning of the inside and the charges for that is 450/-. Price is reasonable, however, it took almost three hours to complete the work.

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They have got an automated cleaning device to clean the bottom, and it's dealt at one place. Then it goes to another section, where they do the exterior cleaning. And then one other person, does the vacuum cleaning of the inside. And then the final polish is done after everything else is done. Unfortunately, there is no systematic management of all the different tasks to make sure the vehicle is delivered within the time frame that was promised.

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The Cafe is only in the sign boards and is yet to start, so there is nothing to eat or drink nearby. I was so hungry that I had to call upon a friend and take his scooty to have some breakfast because the work was not done in time. Some people came in between and asked about a time slot that they could reserve and come, but that's also not possible. They just offer walk ins and people have to wait till the job is completed, which is not the best way of management.

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A small office is set inside, where you can wait and make the payment. It would have been nice to have them provide some refreshments (coffee or tea or water) to the customers, and have them relax here while they take care of the service.

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Last year, I had gone to the PDL AUTO HUB near to my native about which I wrote in this post, and the experience was way better.

So overall, great price for the service, but lack of proper rest area, professional management and commitment. Also the people working here did not feel like very well skilled, just getting the job done. A lot of room for improvement and unless they take care of these, they are not going to stick for a long time. Fancy show up can take you only to a certain point.

This post will be part of my google review of this new business, so that it helps others and a little hive marketing. I feel, its always good to share our experience (bad or good), so that others can benefit from it - a little social responsibility.

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Car washing is very common in my part of the world but I still wash my car at home all by myself
I have every equipment

I have every equipment

We used to have a place, but the new road has taken it.

It looks like a generally fancy place and the services seems decent. Yeah, I remember when it was fun to do car cleaning by oneself many years ago. How much is what you paid in USD?

@Tipu curate

It would be a little less than 5.5$, price was very reasonable, but then the time that was wasted was more precious.

@tipu curate

We never tried car spa. I'm sure your happy for the service.😊

How I really wish these types of services are around worldwide most especially in my country

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It's a deep cleaning of the car. I hardly visit car wash centre for car wash. It gets done when service is due and regular cleaning by the guy who clean it everyday. It looks nice and you would have to wait there..

The service center guys do a good job, but then its a lot expensive as well. More ever, during this time, you won't get a slot.

Ours here are like the ones you see in the movies. You have to put your car in neutral and then you just sit as you go through the tunnel about 100 meters long. None of them do a great job these days though and they are close to $20 per pop, so it's a rip off.

$20 for doing nothing hurts.

It looks okay from a distance and it gets the majority of the dirt off, but on closer inspection you can see all the spots it missed.

Just getting the job done for the sake of doing it kinda then.

It's definitely a convenience thing. Probably a bit superficial too.

@tipu curate

Wow
I think car spa is very much different from car washing
Car spa will even make the car feel relaxed😅😅
Love that!

At least it feels like the car is going to have an energy drink :)

Car spa always exceed their customer's expectations, their services are classic and authentic

I really like that advertising idea ....expert touch 😀😀

The kind of service I need personally and which I believe every other person or customer will want is one's convenience and there's no doubt car spa are trying to render that.....

Good afternoon dear friend @sanjeevm
It's true, those days of washing our own vehicles are behind us
I'm glad you discovered this business, I regret that the customer service is not so good, since they do not comply with the established delivery schedule, although the price is convenient, the services they offer are not available
Thank you very much for sharing this experience

The truth is that the car SPA environment is great here in Venezuela, a place like this could work as a business since, how do you say, those days of washing our car are things of the past

The truth is that it seems like a great place but one detail is that they don't have to offer a cafeteria area for those who want it, that takes away a lot especially when you wait at a specific time and it takes them ages to clean the vehicle

It has a fancy name, and looks wise also very modern. But as you said, they must integrate the professional service with physical facility, after all, it's a service. I hope they take your feedback, they should instead keep a feedback register and implement and improve based on those feedback. People participation does help.

Cheers.

That's a pretty cool place. Most of the car washes in my area are just small places with with one to two guys working on the car. Yours even have a spray under the car. A regular car wash taking 3 hours is a bit much though, I would assume it was detailing work for that amount of time.

Ideally, it should have been within a hour, if managed well.

Nice places to wash car, if you take car here they make it shiny. Apart from car washing, you can get more services from them.

It's taking car washing to another level, I think I would call it car-care and it's really catching on.