Coingecko just confirms user email accounts hacked

in #hive-16792225 days ago

Introduction

Another new week, another hacking incident reported. This time around, it is the popular crypto aggregator service Coingecko. The platform has confirmed reports making the rounds in the crypto community that user email accounts have been hacked. This hacking incident happened with the platform's third-party email service provider on June 5, 2024. Below is the official announcement and confirmation of the incident by Coingecko.

On June 5, 2024, around 06:30 AM UTC, we detected unusual activity on our third-party email marketing platform, GetResponse. An attacker had compromised a GetResponse employee’s account, leading to a breach. We received confirmation from the GetResponse team on 6 June, 2024, at 11:58 AM UTC, that a data breach had occurred. source

This is really an unfortunate event which adds to the growing number of hacking attacks on blockchain platforms. Coingecko went on to explain the details of what happened, the extent of recovery activities and what steps need to be taken by everyone that has an account on the platform. Details about that from the next paragraph - plus what you could do to protect yourself from email scams.

1,916,596 emails accounts breached - what happened

GetResponse is one of the 3rd-party email services used by CoinGecko. It was where the actual hacking event happened and not on Coingecko platform. While GetResponse is not the main provider, the attack resulted in a significant loss of personal details of millions of users through their email addresses. The attack originated from the compromising of one of GetResponse admin emails.

The Coingecko official confirmation reports that the attack resulted in the loss of 1,916,596 email account details of its users. It surely did not end there. The attackers have already sent massive spam mails to the accounts breached - up to 23,723 fraudulent emails were sent to the compromised email addresses.

Coingecko has quickly worked to contain the extent of damage. Every address that is affected by this data breach have been personally contacted by CoinGecko to get them informed. Some of the data that was lost include names of the users, IP addresses and other personally identifying data.

Coingecko has advised users to beware of any emails purported to be from them. Users must be careful before they click any email marketing links in order not to fall victim to the attackers. Interestingly, the breach did not uncover login details of users on CoinGecko platform such as their passwords. Hence their accounts on the platform remain unaffected by the attack. However, users must take steps and be wary of further attacks such as phishing schemes that may result from the personal data leaked in this hacking incident.

What attackers do with stolen email accounts

When such attacks happen, the first target of the intruders is to send misleading email to the victims posing as the organization that users belong. Just as this case illustrated already, the attackers have sent a massive amount of emails to Coingecko users involved in the breaching incident. These emails often contain messages that are meant to steal from the users in one or all of the following ways:

  • Phishing link: The attackers might have cloned the official website of the organization. These phishing websites are designed to look every inch exactly like the original one. Users who are not careful might not quickly spot the difference until damages have happened. Once they have the fraudulent website, they then send the malicious URL through a phishing email.

Users are often encouraged to click the link contained in the email. Once they do, they are led to the cloned website which looks just the way the original website look. They are prompted to enter their login details which is all the attackers need. If they succeed in getting this information, the next is history. They can wipe out entire crypto assets from a wallet, steal all the money from a credit card or bank account, or commit other crimes using the stolen login details.

  • Download attachments: If the attackers choose not to steal through a phishing website, they might include malicious files in the phishing email and ask the victims to download them. The attachments might contain Malware or other malicious program that once installed, steals data from the device where it was installed.

Malwares could be used to steal personal login details saved on a device. Such personal data like passwords, credit card numbers, phone numbers, social security numbers, etc. Malwares could also be used to launch ransomeware attacks where a device is remotely locked and controlled by a criminal until some ransom is paid to release it.

  • Personal Identity crimes: Another thing that could happen when email accounts are stolen is sending messages to the contacts of the email address, impersonating as the owner of the email. The attackers might try to extort from the contacts, steal from them, ask them send money or do other activities that could lead to further loss.

Attackers might pretend to be the person whose email has been stolen and cook up lies such as being involved in an accident or in a hospital emergency ward. They then ask funds to be sent urgently to help them with the situation. Some attackers have feigned being kidnapped and ask for ransom to be paid by the victims parents, friends or other contacts found connected with the stolen email.

The truth is that there no end to what attackers might choose to do with a stolen email. Whatever would fetch them money is just at the mercy of their imagination.

Stay safe before and after email breaches

The standard precautionary measures to be taken to protect oneself especially after a breaching event are same as the ones that Coingecko suggested below:

Please stay vigilant and exercise caution when opening any emails, as there could be an increase in phishing or spam emails. Be cautious of emails from unfamiliar or misleading domains. Avoid clicking on links or downloading attachments from unsolicited sources. Be wary of emails that claim to offer token airdrops. source

One important thing to note is that GetResponse is not an exclusive email provider for CoinGecko. This simply means that all other services, organizations and platforms that use GetResponse are involved in the breach. So everyone needs to be careful as there could be a surge in the number of unsolicitated emails that the attackers would be sending from all the stolen emails accounts - both Coingecko and every other GetResponse client.

Note: Thumbnail is from pixabay

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They're a lot of vampires in the world of crypto, a lot of hacking cases on a regular bases, speaking of coingecko, i think they should tighten up their security systems and also create more security alert awareness for it's users.

Systems breaches unfortunately have become a reality in the tech world - especially in crypto. You just have to adhere to industry-standard security measures to protect your precious digital assets. When it comes to email hacks like this one, you need to be careful which emails you interact with. Avoid unsolicited mails.

Exactly 💯

I’m really shocked by the way people hack emails. That’s the highest of it all. We have always trusted emails to keep our informations but what do we do to that now?

Do not store confidential information in emails. They are never safe. hackers can get in there and do away with digital valuables. Its tough to be a victim of hacker activities.

@tipu curate 👍🏾

Appreciate that fren! Thanks

Welcome bro 👊🏾

Do you know that this post have really opened my eyes, I never knew a hacker can access your asset by hacking emails, so when they create those links and send once you click it you will be in trouble, I can tell you that hacker are very intelligent and I would not be lying If I say that they are creative.

Thanks for the information tho am always careful when it comes to unknown links.

This is even more another reason not to back up keys in your Email. Its never safe. Even if a hacker didnt break into it, Email services are maintained by Admin. They can see your inbox. A good admin can turn bad and decide to mess around with keys in your email.

yes email are centralized, ohhhhh that's serious I haven't really thought about this at all.

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Lets do more, shall we?

Absolutely, let's keep the momentum going!

For real bro it's a huge issue how these hackers exploit email vulnerabilities to access assets. Coingecko should improve security measures and user awareness to curb to stop this from happening again. We've all got to stay vigilant in this digital age.. you can easily be hacked sometimes without even knowing.

You are right man! Its scary how much vulnerable we are for just owning an email. I advice people not store sensitive information in their email. Its not safe. And its always good to have 2-FA for added security. The rate at which breaching of systems happens this time around is super scary.

I'm definitely taking your advice on this one big brother.. thanks so much for creating the awareness bro it was quite helpful