My job is to make their life easier 🫡 🛒 🥕
When you hire somebody to do something for you, you're not supposed to have to help. That's my opinion at least. Some people choose to do everything themselves and I'm all for that, but I also understand having the desire to get somebody else to do your dirty work.
I'm somebody who has never ordered grocery delivery. I have however delivered groceries to around 1,000 people this year and I know it is very popular. One thing that allows me to succeed with this job so much is the fact that I am extremely fast with my work. It's not just about sprinting around the store either. Let me explain.
Many shoppers think that it's best to send an opening message to the customer and to stay in contact with them the entire shop. I'm the opposite of that. I just go inside the store and start shopping. The only time I contact the customer is if they contact me first. That usually never happens, but sometimes they dislike one of my replacements and we have a short discussion. I'm always very nice, but also brief to save us both time.
My personality enables me to have a great conversations with just about anybody. You may wonder why I don't take the time to talk to my customers. Perhaps it would even increase my tip. I strongly believe that my customers are not using Instacart to make friends. They want groceries delivered to their doorstep and that's what I'm here to help with.
I do not want to bother these people with questions or small talk. If I can get in the store and to their house without ever having to speak to them, then I feel I did my job to the best of my ability.
I try to think of how I'd want my Instacart order to go if I were the customer. I'd prefer they just get me what I need and I don't have to stress over it. If something is out of stock, make a smart decision on the replacement, and don't second guess it.
This relates to many aspects of life, not just being an Instacart shopper. If you think about every single possible outcome of a situation, then you are wasting precious time and energy. It's good to plan, but it's also really nice to just stick with your instincts and watch everything turn out great.
I've had many customers leave comments on my profile complimenting how I work. It's funny because we don't even have to talk for them to understand that I am doing the best I can for them. I don't waste time and I'm always on a mission to get the items to the customer as quickly and correctly as possible.
Just an Instacart rant. I'm done. I work this job pretty much daily now, so it's on my mind a lot. It still hasn't gotten boring to me and I have no doubt that this will not be my last Instacart post.
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